Resources & Support
For NTIGI Platform
Video tutorials, documentation, and support resources to help you master the NTIGI logistics platform.
Video Tutorials
Watch and learn how to use NTIGI platform features
Getting Started with NTIGI
Complete walkthrough covering setup, first shipment, and tracking basics
Offline Mode & Sync
Working without internet and automatic data synchronization
Multi-Branch Operations
Managing routes, agencies, and inter-branch transfers
Warehouse & Consolidation
Manifest creation, voyage management, and cargo grouping
Documentation Library
Comprehensive guides and technical documentation
Getting Started
- •Quick start guide
- •Installation guide
- •First shipment walkthrough
- •User roles and permissions
Core Features
- •Shipment creation and tracking
- •Client and customer management
- •Route and network configuration
- •Pricing and quotations
Advanced Topics
- •Customs and compliance
- •Fleet and driver management
- •Real-time messaging system
- •Offline-first architecture
API Documentation
- •REST API reference (30+ modules)
- •Authentication and JWT tokens
- •Webhooks and event notifications
- •SDK examples and code samples
Frequently Asked Questions
Common questions about NTIGI platform
Does NTIGI work offline?
Yes. NTIGI has offline-first architecture. Create shipments, manage clients, and perform operations without internet. Data syncs automatically when reconnected.
What platforms are supported?
Web (all modern browsers), Desktop (Windows 10/11), and Mobile (PWA for iOS & Android). All platforms sync in real-time.
How many users can the system handle?
Built for enterprise scale: 10,000+ concurrent users, 100,000+ shipments per day, 1,000+ API requests per second.
What integrations are available?
Payment gateways (Stripe, PayPal, Mobile Money), shipping carriers (DHL, FedEx, UPS), SMS (Twilio), Email (Resend), and cloud storage (Cloudinary).
How is data security handled?
AES-256 encryption at rest, TLS 1.3 in transit, JWT authentication, role-based access control, and complete audit trails.